Frequently Asked Questions
FAQ's
1 / What is the payment process?
To initiate your bathroom renovation project, we require a 10% deposit upon sign-up. This deposit secures your spot in our schedule and allows us to begin the planning and preparation for your personalized transformation.
2 / What sets us apart?
Our business stands out with a comprehensive in-house team, a meticulous selection process in our showroom, and a commitment to excellence that includes a six-year warranty on workmanship, ensuring a seamless and enduring transformation for our clients.
3 / What is the typical timeline for a bathroom renovation?
With our efficient process, we aim for an impressive 8-10 day turnaround from the initial on-site personalised quote to the final reveal, providing a swift and hassle-free experience for our clients.
4 / Can I trust the quality of workmanship?
Absolutely. Our local, family-owned business has been helping families in the Illawarra achieve their dream bathrooms for over two decades. Our commitment to quality is backed by a solid six-year warranty on workmanship.
5 / How does the product selection process work?
Our detailed in-showroom selection process allows clients to explore a curated range of premium fixtures, materials, and designs. With expert guidance, we ensure that decisions align with your style and preferences, creating a personalised and enjoyable renovation journey.